Springbrook employees recently earned professional credentials through Springbrook’s Direct Support Professionals (DSP) Micro-credential Program, also known as Springbrook’s Training & Education Program (STEP). This program is designed to provide professional development opportunities for employees to earn credentials that will benefit their professional growth and best support the people served in the organization. The State University of New York, OPWDD, and the National Association of Direct Support Professionals have partnered with Springbrook and SUNY Oneonta to offer tuition-free, nationally recognized DSP credentialing opportunities, providing valuable knowledge in human services and working with people with intellectual and developmental disabilities.
Read more about the graduates’ experience in the program below:
Elaine Ranc, a Day Habilitation Assistant (DHA) at the Norwich Day Habilitation Program, recently earned professional credentials through Springbrook’s Direct Support Professionals (DSP) Micro-credential Program, also known as Springbrook’s Training & Education Program (STEP).
 
Elaine shares that her inspiration for participating in this program was her four children, to whom she promised to return to school and finish her degree. She also knew that what she learned would benefit those she supports daily. Elaine reflects on her journey through the program and how it reinforced her understanding of the National Alliance of Direct Support Professionals’ Code of Ethics. This means she always puts the people she works with first, aligning with her professional goals.
 
Elaine adds that she would recommend this program to anyone considering improving their professional knowledge. With encouraging words, she says that if someone is considering participating in the program, they should “Work hard, never give up, and continue learning every day.” Congratulations on your accomplishment, Elaine, and for the difference you continue to make every day at Springbrook! 
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Letha Nigro, a Direct Support Professional (DSP) at the Stone Quarry community home, recently earned professional credentials by completing the DSP I Micro-Credential courses offered through the Springbrook Training & Education Program (STEP).

Letha was inspired to step outside of her comfort zone when she decided to participate in the micro-credentialing program. She enhanced many of her skills, and with the support from her manager, she was successful. Letha shares that she gained more knowledge in human services and earned a pay raise.

As she looks forward to where her new credentials will take her, she offers a piece of advice for others considering participating in the program: “[It’s important] to take a chance to build a relationship with your classmates,” adding, “Create an online group chat to communicate and help each other.” Congratulations on your success, Letha!

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Tanya Torres, a Direct Support Professional (DSP) at the Swart Hollow community home, earned professional credentials by participating in the DSP I Micro-Credential courses offered through the Springbrook Training & Education Program (STEP).

Inspiration comes from many places, and for Tanya, her nephew motivated her to pursue a career as a Direct Support Professional (DSP). Her nephew’s experiences sparked a passion for supporting people with intellectual and developmental disabilities, and since then, she has dedicated her life to making a positive difference.

Tanya’s goal is to one day become a teacher, advocate, and leader in the field. She will use her experiences to help others better understand and to be a voice for those she serves and works alongside, creating a more compassionate and informed environment for everyone.

Tanya expressed her gratitude to Springbrook and SUNY Oneonta for the opportunity to take the first step in this journey. She encourages others to follow this rewarding path and emphasizes that the knowledge gained is truly life-changing. Congratulations, Tanya!

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 Cassandra Mumbulo, a Residential Manager at the Morris community home, earned professional credentials by participating in the DSP I Micro-Credential courses offered through the Springbrook Training & Education Program (STEP).

 Cassandra was inspired to participate in this training because she felt it was essential to ensure she upholds the same ethical standards as the staff she leads. As a manager and parent, Cassandra’s motivation came from wanting to set a positive example for her team and children, demonstrating her commitment to professional development and leadership.

Upon completing the program, Cassandra gained a deeper understanding of ethical standards and sharpened her communication skills. These tools help her not only support people but also be a more empathetic leader and parent.

Looking ahead, Cassandra sees this credential as a stepping stone toward her professional goal of obtaining a degree in Human Services. With that degree, she hopes to step into higher leadership roles, allowing her to make a greater impact in the lives of those she supports.

Cassandra highly recommends the DSP Micro-Credential Program to anyone looking to grow in their role and positively influence their team and the people they support. Thank you for your dedication, Cassandra, and congratulations on your success!

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Amber Henriksen is an Employment Specialist at the Day Habilitation in Oneonta. Her journey through the Springbrook Training and Education Program is a true inspiration. Her dedication to educational advancement has led her to earn not only new skills but also a boost in confidence!

Amber’s new credentials have deepened her knowledge of both herself and the care field, supporting her professional goal of becoming a physical therapist assistant. She highly recommends the program and offers this advice: “Make sure you’re utilizing all of your organizational skills!”

Way to go, Amber! We’re excited to see where your hard work and passion take you next!

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Congratulations to those who worked so hard and dedicated their time to completing the DSP I Micro-Credentialing Program courses! We look forward to seeing how your hard work can better support those we serve at Springbrook!
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Interested in building your professional knowledge? Learn more about the DSP Micro-Credentialing Program here: https://springbrookny-dev.freshy.dev/step/
Elaine Ranc
Cassandra Mumbulo
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